Underground Retail Ltd is fully committed to protecting the privacy of site visitors and customers. We do not disclose information about our customers to third parties except where it is necessary to achieve order fulfilment or conducting credit/security checks or for the purposes of customer profiling or of course where we have your express permission.

 

Your Consent

 

We will not sell your name, address, e-mail address or personal information to any third party without your permission.

 

Protecting your security

 

We may use the personal information provided by you in your order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is not affected by this checking service.

 

Communication & Marketing

 

If you have made a purchase from our Online Shop we may occasionally update you on our latest styles, with news and special offers via e-mail.
When you register an Account on our website you will have the option to opt-out of receiving our Newsletter or other form of marketing material. If you do not wish to continue to receive our Newsletter you should login to your Account and opt-out in the “Newsletter” section.

 

Cookies

 

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered for an Account then your computer will store an identifying cookie which will save you time when you re-visit the Underground Online Shop. Please note Credit Card Numbers, Expiry Dates and Security Numbers are NOT stored in any clear text format in this file or any other file on our website. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. Data collected by cookies on this website is used to:

a. Take and fulfil your order.
b. Administer and enhance the site and service.
c. Is only disclosed to third-parties, when necessary, e.g. for shipping / delivery purposes.

 

Contacting us

 

Underground Retail Ltd (please see Contact Us) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information which Underground Retail Ltd holds about you and your right of access can be exercised in accordance with the Act.

An access request may be subject to a fee of £15 (per request) to meet administration costs in providing you with details of the information we hold about you.